Terms and Conditions

Who Can Use Our Services

You must be at least eighteen years old and legally entitled to gamble in the country where you are located. Residents of jurisdictions where online gambling is prohibited are not permitted to open or use an account. When you register, you confirm that the details you provide are accurate and complete. Only one account per person, household, IP address or shared device is allowed. Any additional accounts may be closed and any winnings forfeited.

Account Security and Responsibility

You are solely responsible for keeping your username, password and any other security information confidential. Any activity carried out on your account will be regarded as having been performed by you. If you suspect that someone else has gained access to your account, you must notify us immediately. We reserve the right to suspend or close accounts where we believe there has been a breach of security or where we detect unusual betting patterns.

Deposits, Withdrawals and Financial Rules

All funds deposited must come from a payment method in your own name. We accept a range of secure payment options commonly used in the UK. Minimum and maximum deposit and withdrawal limits are displayed in the cashier area and may vary according to the method chosen. Before any withdrawal can be processed we may require identity verification documents to be supplied. Withdrawals are normally returned to the original payment method where possible, and processing times depend on the verification status of your account and the payment provider used.

Any winnings are credited to your account balance and may be withdrawn subject to the completion of all verification checks. We do not accept liability for delays caused by third-party payment processors or incomplete documentation supplied by the customer.

Bonuses and Promotional Offers

From time to time we make bonuses, free spins and other promotional offers available. Each offer has its own specific rules, including wagering requirements, time limits, game restrictions and maximum withdrawal limits. These conditions are clearly stated on the promotion page and form part of these terms. Attempting to abuse bonus offers, such as by using multiple accounts or placing bets designed to guarantee profit regardless of outcome, may result in the bonus and associated winnings being removed.

Fair Play and Prohibited Activities

All games on our platform use certified random number generators that have been independently tested. You agree not to use automated scripts, bots, or any form of artificial intelligence to gain an unfair advantage. Collusion with other players, exploitation of software errors, chargeback attempts, and any form of fraudulent behaviour are strictly forbidden. Should we have reasonable grounds to believe such activity has occurred, we may suspend the account, withhold funds and report the matter to the relevant authorities.

Responsible Gambling

We are committed to promoting responsible gambling. Tools including deposit limits, loss limits, session reminders, self-exclusion and reality checks are available in the account settings area. If you feel that gambling is becoming a problem, we strongly encourage you to use these tools or contact one of the professional organisations listed on our responsible gambling page. Self-exclusion is taken very seriously and cannot be reversed during the exclusion period.

Intellectual Property and Content Use

All logos, graphics, text, software and other material appearing on the site remain our property or that of our licensors. You are granted a limited, non-exclusive, non-transferable licence to access the site for personal entertainment purposes only. Any other use, including copying, modification, distribution or public display, is strictly prohibited.

Our Liability to You

The platform and all services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law we accept no liability for any direct or indirect loss arising from your use of the site, technical faults, unauthorised access, or any circumstances beyond our reasonable control. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

Changes to These Terms

We may update or amend these terms from time to time. The revised version will be published on this page with the date of the latest update shown. Your continued use of the site after any changes have been posted will be taken as acceptance of the updated terms. If you do not agree with any modification you should stop using the services and close your account.

Governing Law and Disputes

These terms and conditions are governed by the laws of England and Wales. Any disputes that cannot be resolved between us will be subject to the exclusive jurisdiction of the courts of England and Wales, except where local law requires otherwise.

By continuing to enjoy the games and offers at Fortunica Casino you confirm that you have read, understood and accepted every part of these terms. We recommend that you keep a copy for your records and review them periodically.